Shipping Policy

Processing Time

All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays.

Shipping Rates & Delivery Estimates

  • Standard Shipping (5-7 business days): Free for orders over $50
  • Express Shipping (2-3 business days): $15.00
  • Next Day Delivery: $25.00

Shipment Confirmation & Order Tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

International Shipping

We currently ship to the following countries:

  • United States
  • Canada
  • United Kingdom
  • Australia

International shipping rates are calculated at checkout based on destination and package weight.

Damages

If your package arrives damaged, please take pictures and contact our customer service team immediately. We will work with you to resolve the issue promptly.

Questions

If you have any questions about our shipping policy, please contact us:

  • Email: support@caf lab.com
  • Phone: 1-800-123-4567
  • Hours: Monday - Friday, 9:00 AM - 5:00 PM EST