Refund Policy

Return Period

We accept returns within 30 days of delivery for most items. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Refund Process

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer's policies.

Non-Returnable Items

  • Downloadable software products
  • Gift cards
  • Perishable goods
  • Custom products
  • Personal care items
  • Health and hygiene items

Return Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Damaged Items

If you receive a damaged item, please contact us immediately with photos of the damage. We will work with you to resolve the issue promptly.

Contact Us

If you have any questions about our refund policy, please contact us:

  • Email: support@caf lab.com
  • Phone: 1-800-123-4567
  • Hours: Monday - Friday, 9:00 AM - 5:00 PM EST